Debatt ● The Dion Board

Temporary scientific employees need an ombuds­person

The process of reporting and conflict management at the university is difficult to navigate. Ph.d. candidates need support and help from an ombudsperson, the DION Board at NTNU writes.

The authors are often in contact with ph.d. candidates in difficult circumstances. They are often hesitant to speaking up and getting help.
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Denne teksten er et debatt­inn­legg. Inn­holdet i teksten uttrykker forfatterens egen mening.

Full list of authors in the bottom of the text.

DION is an interest organization for all temporary scientific employees at NTNU, and we have representatives in all three NTNU cities. The recent discussion about stipendiatombud is happening mostly in Norwegian, so we would like to express our opinion in English, in an attempt to reach many more of the temporary scientific employees, especially the newly employed ones who do not speak Norwegian and are the most vulnerable. 

Ongoing discussions in the media are focusing on a potential conflict between a ph.d. candidate and their supervisor, and more generally relations of power between ph.d. candidates and supervisors. While some argue that there are guidelines and rules in place that make the process of reporting and conflict management possible, others point out to the things that are missing or are not good enough. We strongly agree with the latter. 

As DION, we are one of the first organization that ph.d. candidates contact in order to get help in this type of situations. We see that there is a common link between the cases, which is that the candidates are often afraid of speaking up and getting help. From our experience, people in conflict situations that contact us are even uncomfortable discussing their experiences by email and ask for a personal meeting, which is an indicator of how paralyzing these situations can be. It is often related to the fact that they afraid about its possible outcome and job opportunities in the future. 

The guidelines say one should deal with the conflict at the lowest possible administrative level, but this is arguably exactly the reason why it is hard: the environment can be so hermetic, and one simply doesn’t want to be looked upon as a “snitch” or someone that’s “problematic”. To summarize: yes, local the guidelines do exist, but they simply do not work. We would argue that if they did, DION would not be receiving such a high number of inquiries related to that. 

Another pathway to solving this type of conflicts is to contact your union. However, as a group that consists, in a large percentage, of non-Norwegians, temporary scientific employees often do not know that they can become a member of a union or they, especially the newly employed ones, are hesitant to join them due to the cultural differences and skeptical attitudes that may exist towards unions in their home countries. Therefore, many feel like they are alone without any possibility of reaching out. 

As DION, we can only help with facilitating the communication between the parties, but we neither have the capacity nor relevant competence to help the candidate. Besides, due to above mentioned challenges that exist regarding the guidelines, even DION struggles to find a relevant body or professional that the PhD candidates can be redirected to in such cases. 

Yes, local the guidelines do exist, but they simply do not work. We would argue that if they did, DION would not be receiving such a high number of inquiries related to that.

The DION Board

Therefore, we think that an ombudsperson is a necessary position that could help all scientific employees if a conflict situation arises. Oftentimes the investigation on how to proceed further and whom to reach out in the first place, takes a lot of time, increases the stress level for the ph.d. candidates, and even delays their research. Ombudsperson would be a person who would have a clear and unambiguous responsibility regarding handling this kind of issues. This will significantly decrease the time needed to resolve these problems and protect the ph.d. candidates from the stress they are going through during conflicts. 

Moreover, we think that it is not only conflict management that should be part of a potential ombudsperson work areas. Some other common problem areas among the temporary staff are the extension policy of their contracts; the hiring process, including salary negotiations; internal recruitment to higher positions; internal recruitment for other temporary positions in exchange for extension of their contract; inequality among ph.d. candidates. 

These are just a few examples of what we have come in contact with as an organization, and we have a great trust that if an ombudsperson for temporary scientific employees would be hired, these could be solved faster and more effectively as compared to now. It would create an independent platform for the staff and make the conflict management (but also everything else mentioned above) more efficient. It would also erase the initial fear of being problematic, if there is a designated person that deals with these matters competently. 

We hope that NTNU leadership will hear the voices of temporary scientific staff and understand that there is a need for an ombudsperson. 

Signed by the The DION Board:

Gabriela Kazimiera Warden, Faculty of Natural Sciences
Diana Giovanni Magnano, Faculty of Economics and Management
Anastasia Skarpeti, Faculty of Engineering
Mobina Mobini, Faculty of Information Technology and Electrical Engineering
Gabriel Andy Szalkowski, Faculty of Information Technology and Electrical Engineering
Davit Gigilashvili, Faculty of Information Technology and Electrical Engineering
Fei Song, Faculty of Engineering
Shubham Jain, Faculty of Information Technology and Electrical Engineering

The text was originally published in Universitetsavisa.

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